Cindy Alvarez

Cindy Alvarez is a seasoned professional with a wealth of experience in user experience (UX) design, customer research, product management, and team leadership. She is known for her expertise in customer interviewing and providing guidance on forming hypotheses and conducting customer conversations. Cindy is the author of 'Lean Customer Development: Build Products Your Customers Will Buy,' where she shares her insights and knowledge. With a B.A. in Psychology from Harvard University, she has held various prestigious roles, including Director of UX at PowerPoint at Microsoft, Director of Customer Research at GitHub, and Faculty Advisor at Alchemist Accelerator. She has also contributed significantly to the tech industry by working as Principal Group Product Manager, Principal Design Researcher, and Director of User Experience at Microsoft. Cindy has a strong background in mentorship and education, having served as an Author, Speaker, and Workshop Coach at O'Reilly Media and as a mentor at Lean LaunchPad. Her career journey includes positions such as Head of Products and Customer Development at KISSmetrics, Director of Product Management at Loomia, and Senior Director of Product Management at Yodlee, showcasing her diverse skill set and leadership capabilities.