Chung Ng

Chung Ng is the Co-founder and Chief Experience Officer (CxO) of ROKKAN, a New York-based advertising agency. He has played a crucial role in the company's growth and expansion, overseeing operations that have led to a significant increase in revenue and employee count. Under his leadership, ROKKAN has expanded to four cities and grown its workforce to over 200 employees, achieving annual revenue growth of 25-50% and surpassing $100 million in revenue.2

Chung's responsibilities encompass customer experience, experience design, finance, and operations. He has been instrumental in developing innovative projects such as Seat View for Virgin America and Travel Ribbon for JetBlue, showcasing his creativity and expertise in enhancing customer experiences. Additionally, he was pivotal in ROKKAN's acquisition by Publicis Groupe, one of the largest advertising companies globally.1

Beyond his role at ROKKAN, Chung is also involved in investing and advising seed-stage startups and has experience in real estate development, particularly in areas like Williamsburg and Bay Ridge.