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Christy Rounds
Manager, UX Research at ServiceNow
Christy Rounds is a seasoned professional with over 12 years of experience driving UX strategy and design, focusing on delivering exceptional user experiences by incorporating design thinking and research methodologies.
With a background in First class BA (Hons) in English Literature from University of Leeds and a Professional Certificate of Marketing from University of California, San Diego, Christy has a strong educational foundation to support her expertise in UX research and strategy.
Having held key roles such as Manager and Lead (Staff) UX Researcher at ServiceNow, as well as Senior positions at Telepathy and LeaseLabs®, Christy has a proven track record of building lasting partnerships with clients and ensuring user-centric design throughout the product lifecycle.
Christy Rounds's diverse experience across organizations like ServiceNow, Telepathy, LeaseLabs®, Everyone Counts Inc., and Electoral Reform Services showcases her versatility in roles ranging from UX strategy and research to client services and project management.
Christy Rounds is passionate about understanding user needs and behaviors, and consistently advocates for the voice of the end-user to be a central focus in all design processes.