Christopher Faul

IT Systems Engineer Senior at Progressive Insurance

Christopher Faul is a Senior IT Systems Engineer at Progressive Insurance, located in Greater Cleveland, Ohio. He has a strong background in IT systems, having worked his way up from an Associate position to his current role, which he has held since November 2021. In his current capacity, he leads an Agile team within the End User Computing group, managing escalations and hosting daily stand-up meetings. He also supports the Capital Management team, providing IT solutions for Progressive's investment operations and assisting with accessibility requests for Office-based applications.1 2

Faul's professional journey includes multiple internships at Allstate, where he gained experience in server lifecycle management and data center operations. He holds a degree from Kent State University, where he focused on Cisco networking and Windows-based systems. His expertise encompasses mobile technology and system maintenance, and he has served as a mentor for interns at Progressive.1 2

Experience

IT Systems Engineer Senior at Progressive Insurance (November 2021 - Present)

IT Systems Engineer Intermediate at Progressive Insurance (February 2019 - November 2021), IT Systems Engineer Associate at Progressive Insurance (June 2017 - February 2019), Service Engineer Analyst - Data Center Technician at Randstad Sourceright (January 2014 - May 2017), Intern - Network Fulfillment Team at Allstate (May 2016 - August 2016), Intern - Windows Lifecycle Team at Allstate (May 2015 - August 2015), Intern - Server Lifecycle Team at Allstate (May 2014 - August 2014), Computer Technician - Customer Service Associate at The Tech Spot (July 2013 - April 2014), Customer Service Associate at Ace Hardware (April 2011 - July 2013)

Education

Bachelor's Degree, Digital Sciences with a concentration in Telecommunication Networks, minor in Computer Engineering Technology from Kent State University (2013 - 2017), Graduate Certificate, Leadership and Management from Ambassador Crawford College of Business and Entrepreneurship, Kent State University (2022 - 2023), High School Diploma, Merit Honor from Hudson High School (2009 - 2013)