Christopher Coleman

Christopher Coleman is a Senior Manager at West Monroe Partners, a management consulting firm. Here are key details about his background and role:

Professional Experience

Christopher Coleman specializes in financial services consulting at West Monroe Partners. He joined the firm in 2017 as part of West Monroe's acquisition of CAST Management Consultants.1

Expertise

Chris has extensive experience in:

• Commercial lending and bank operations
• Merger integration
• Digital transformation
• Business process reengineering
• Channel optimization
• Complex program management1

He focuses on helping banks run effectively and differentiate themselves in a competitive sector. Some of his notable achievements include:

• Leading a target operating model project for a commercial bank that delivered up to $10 million in annual savings
• Transforming a bank contact center to improve customer experience
• Implementing Financial Services Cloud and Marketing Cloud functionality for a $10 billion commercial and private bank1

Education

Christopher Coleman earned a bachelor's degree with honors from Wesleyan University, majoring in Earth and Environmental Science.1

Personal

Outside of work, Chris enjoys:

• Traveling and exploring new places with his wife
• Gardening, cooking, and puzzles
• Parenting (he became a parent in 2020)1

Community Involvement

He is a member of the Young Leaders Board of Lakeview Pantry in Chicago and actively mentors junior colleagues at West Monroe.1

Christopher Coleman's unique combination of banking experience and skills in improving operational effectiveness allows him to deliver tangible results for his clients in the financial services industry.2