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Christina Root
Business Sales Professional
Professional Background
Christina Root is an accomplished Business Account Executive with a robust background in the telecommunications industry. With years of experience working with prominent telecommunications companies, Christina brings a wealth of knowledge and expertise to her role. At AT&T, she currently serves as a Client Services Business Representative, where she leverages her exceptional skills in professional communication, sales, and coaching to foster strong client relationships and enhance overall customer experience.
Before joining AT&T, Christina had an impressive tenure at Sprint as a Business Account Executive, where she excelled in delivering tailored solutions to business clients. Her strategic approach to sales and customer service helped many businesses maximize their telecommunications services and achieve their goals. Prior to her position at Sprint, Christina made significant contributions as the District Manager at Z Wireless, a Verizon Premium Wireless Retailer. Her leadership skills and dedicated focus on team development were critical in driving sales and expanding market reach during her time there.
Christina’s expertise in the telecommunications retail sector is further highlighted by her former role as President of Jabberbox, Inc., where she led initiatives to innovate customer offerings and streamline operations. Additionally, as the Owner/President of Wireless Zone, another Verizon Wireless Premium Retailer, Christina cultivated a dynamic environment that prioritized customer service and employee engagement. Her foundational experience began as a Store Manager at CellularOne in the southwest region, where she developed her passion for retail and sales management.
Christina's extensive background in various leadership roles showcases her adaptability and commitment to excellence in every endeavor. Her career progression is a testament to her dedication to continuous improvement and her ability to navigate challenges with confidence.
Education and Achievements
Christina Root graduated from the University of Kansas, where she studied Organizational Communication. This educational background laid a strong foundation for her career in the telecommunications industry, equipping her with the ability to effectively communicate and collaborate with diverse groups of stakeholders.
Her educational achievements complement her professional experience and highlight her proactive approach to personal and professional development. Christina's expertise in organizational communication has played a pivotal role in her successes in sales and management, allowing her to build strong teams and deliver exceptional customer service.
Notable Achievements
Throughout her career, Christina Root has consistently demonstrated her dedication to driving performance and achieving outstanding results. Some of her notable achievements include:
- Launching innovative customer service programs that significantly enhanced customer satisfaction scores during her tenure as President of Jabberbox, Inc.
- Leading multiple sales teams to exceed quarterly sales targets at both Z Wireless and Wireless Zone, resulting in significant revenue growth.
- Implementing effective coaching strategies that empowered sales associates and improved team performance at Sprint and AT&T.
- Establishing a solid network of professional contacts within the telecommunications industry, enhancing her ability to provide value to clients and foster enduring partnerships.
Christina’s blend of experience, education, and leadership skills positions her as a key player in the telecommunications sector. Her commitment to understanding and meeting client needs has continuously driven her success, making her a sought-after professional in the industry.