Christiano A. Ranoya

Christiano A. Ranoya is a seasoned professional with over 30 years of experience in marketing and business development, specializing in loyalty and CRM consultancy.

As the CEO of INDICO and the President of PontoE in Brazil, Christiano has led teams to create innovative loyalty programs that drive customer satisfaction, retention, and profitability.

His expertise includes segmentation, modeling, database marketing, pitching, strategic planning, and analytics, resulting in significant revenue growth for companies across various industries.

Christiano is also a board member and founder of Alymente, a virtual food vouchers platform, and a respected speaker and author on loyalty, CRM, and social impact.

Currently pursuing a Ph.D. in Business Administration with a focus on client loyalty at FGV - Funda\u00e7\u00e3o Get\u00falio Vargas, he holds degrees from renowned institutions like FGV, California State University, and Pontif\u00edcia Universidade Cat\u00f3lica de S\u00e3o Paulo.