Christianna Kopetka is a skilled professional adept at helping brands drive online sales and engagement through a combination of data-driven merchandising strategies and creative content. With a background in working with start-ups, small businesses, and freelancing for six years, Christianna's expertise spans various areas including eCommerce merchandising, graphic design, social media management, and customer service.

Christianna specializes in eCommerce merchandising on platforms such as Magento, Shopify, Squarespace, and NetSuite, focusing on enhancing landing pages, optimizing product categories, images, and copy, and creating effective campaigns to boost sales. Additionally, she is proficient in graphic design using Adobe CC tools, producing visually appealing assets for email newsletters, web banners, fashion and beauty retouching, as well as various marketing collateral like catalogs and print ads.

Moreover, Christianna excels in social media management across platforms like Facebook, Twitter, Instagram, Pinterest, and Google+, developing engaging strategies, tailored content, and custom graphics that encourage user interaction and sharing. Her skills also extend to providing exceptional customer service using tools like Zendesk, Sprout Social, Hootsuite, and LiveChat, ensuring efficient conflict resolution, social listening, and maintaining a positive online presence.

Christianna studied Advertising, Public Relations, and Marketing at the University of Central Florida, and her professional experience includes roles such as Social Media Manager at Elite Island Resorts, E-Commerce Marketing Manager at TEJANI, and Marketing Coordinator + E-Commerce Manager at VerTerra Inc and Nfinity Athletic. She also gained experience as a Talent Agent Intern at The Christensen Group. Currently open to freelance or full-time opportunities in Los Angeles or NYC, Christianna is eager to collaborate with brands in the travel, fashion, beauty, and weddings industries.