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    Chris Xue

    COO and Co-Founder of Novelship, overseeing operations and customer success

    Chris Xue is the Chief Operations Officer (COO) and Co-Founder of Novelship, an online marketplace specializing in the buying and selling of sneakers and streetwear. He has held this position since November 2017, where he is responsible for overseeing operations and customer success at the company, ensuring the authenticity of products sold on the platform.12

    Before joining Novelship, Chris served as the Chief Product Officer at AthenaDesk, where he focused on enhancing online user support through contextual help solutions. His earlier experience includes roles as an IT Consulting Intern at Protiviti and various positions in finance and administrative functions during his time with Hilti South-East Asia and the Singapore Armed Forces.13

    Chris Xue graduated from the National University of Singapore and has built a diverse career in operations, product management, and IT consulting, contributing significantly to the growth of Novelship in the sneaker and streetwear market.12

    Related Questions

    What inspired Chris Xue to co-found Novelship?
    How did Chris Xue's experience at AthenaDesk influence his role at Novelship?
    What are some of the biggest challenges Chris Xue has faced at Novelship?
    How does Chris Xue ensure customer success at Novelship?
    What strategies does Chris Xue use to prevent counterfeit products on Novelship?
    Chris Xue
    Chris Xue, photo 1
    Chris Xue, photo 2
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    Experience

    Chief Operations Officer at Novelship (November 2017 - Present)
    Chief Product Officer at AthenaDesk (August 2016 - May 2017), IT Consulting Intern at Protiviti (May 2015 - August 2015)

    Education

    Bachelor of Business Accountancy, Accountancy, Finance at National University of Singapore (2012 - 2016)

    Location

    Singapore