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Chris March
Deputy Curation Lead at Twitter
Professional Background
Chris March is a highly skilled manager, editor, and journalist with an extensive background in people management and distributed newsroom operations. Over the years, Chris has cultivated a rich career focused on the health and evolution of the media industry, with a keen interest in how emerging technologies intersect with journalism and storytelling.
As the current Deputy Curation Lead for the Americas East at Twitter, Chris plays a pivotal role in shaping content curation strategies and fostering high-functioning teams to enhance user experiences. In this capacity, Chris's leadership and strategic thinking enable Twitter to navigate the ever-evolving landscape of social media journalism. Prior to this leadership role, Chris served as an Editorial Associate, contracted through Pro Unlimited, and honed valuable skills that would become invaluable in subsequent positions.
Chris’s career also includes pivotal roles at Facebook, where he worked as a Shift Lead and Curator, contracted through Accenture and Pro Unlimited respectively. These roles provided him with a solid foundation in managing content and engaging with users in innovative ways. His experience at Facebook solidified his expertise in utilizing social media platforms as powerful tools for journalism while ensuring content quality and relevance.
In a significant prior position, Chris served as the Community Engagement Manager at Digital First Media, which is known for its Project Thunderdome initiative. Here, he played an integral role in developing meaningful engagement strategies that connected journalists with communities, enhancing the overall news experience. This was preceded by his role as Mission Control Operations Manager, showcasing his ability to manage complex operations to ensure seamless newsroom functionality.
His journey in journalism began at the Journal Register Company, where he served as the Assistant Managing Editor for Disruption within the Connecticut Group. This role allowed Chris to explore innovative editorial strategies and to push boundaries in news production. Additionally, his experience spans various positions, including Online Producer at the New Haven Register and Promotions and Marketing Coordinator at the Pottstown Mercury, thereby reflecting his versatility and adaptability in different journalistic environments.
Beyond traditional journalism, Chris has contributed as an Entertainment Columnist and a Contributing News Writer at Absolutepunk.net. This eclectic mix of roles contributes to Chris's multifaceted understanding of media and storytelling, resulting in a holistic approach to content creation and curation.
Education and Achievements
Chris March earned a Bachelor of Arts (B.A.) in Journalism from the prestigious Penn State University. This academic foundation equipped him with the critical thinking, analytical skills, and writing expertise that would serve him well throughout his career. Penn State's rigorous journalism program fostered Chris’s passion for storytelling and developed a strong understanding of media ethics and the responsibilities accompanying journalistic endeavors.
In his journey, Chris has achieved notable milestones that reflect his dedication to advancing the media industry. His roles in high-stakes environments like Twitter and Facebook have placed him at the forefront of digital journalism, where he continuously seeks to push the limits of traditional storytelling. Chris advocates for innovative practices that harness the latest technology and techniques, ensuring that journalism remains a dynamic and responsive field.
Notable Achievements
- Leadership in Content Curation: Chris has established significant impact at Twitter by spearheading curation strategies that prioritize quality, relevance, and user engagement, contributing to the platform's reputation as a leader in real-time news dissemination.
- Community Engagement Innovations: At Digital First Media, Chris's creative strategies for community engagement brought journalists closer to their audiences, cultivating trust and fostering important conversations that shape public discourse.
- Pioneering Digital Journalism: His versatile experience at Facebook enabled him to implement new approaches to content management, setting benchmarks that other media organizations look to emulate.
- Diverse Writing Experience: With expertise ranging from online production to entertainment commentary, Chris has built a comprehensive portfolio that showcases his adaptability and commitment to storytelling across various media platforms.
Forward-Thinking Commitment to Media
Chris March's career embodies a forward-thinking, proactive approach to the challenges facing the media industry today. With a strong belief in the intersection of technology and journalism, Chris is dedicated to evolving the field and inspiring others to adapt to changes in media consumption and technology. His ongoing work aims to create more nuanced, diverse, and engaging storytelling experiences while providing essential support for journalists operating in the digital age.
In summary, Chris March is not only an accomplished manager and journalist but also a passionate advocate for the media industry's future. His extensive experience and thought leadership position him as a valuable asset in any organization aiming to navigate the complexities of modern journalism. His journey showcases a commitment to continuous learning and adaptation, emphasizing the essential role that storytelling plays in connecting communities and fostering understanding across diverse audiences.
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Clay is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Clay centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Clay's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.