Suggestions
Chris Liddle
Senior Director National & Government Accounts at Quadient
Professional Background
Chris Liddle is a seasoned professional with extensive experience in sales, operations, and customer engagement, particularly within the realms of business process automation and customer experience management. He is currently the Senior Director of National & Government Accounts at Quadient, a company renowned for its innovative solutions that enhance customer experiences. Under Chris's leadership, Quadient continues to simplify the relationship between people and businesses, focusing on core areas such as Customer Experience Management (CXM), Business Process Automation (BPA), Mail-related Solutions, and Parcel Locker Solutions.
Before his current role, Chris held various leadership positions at Quadient, including Director of Sales Operations. His tenure at Quadient reflects a strong commitment to advancing the organization’s goals and strategies in an increasingly competitive market.
Career History
Chris began his journey in the corporate world with an impressive track record at Neopost Northeast, where he progressed through multiple roles that showcased his leadership abilities and skill in driving sales. His roles varied from Regional Public Sector Manager to District Branch Manager, each position entailing a greater level of responsibility and oversight of sales teams and strategies. His efforts significantly contributed to Neopost's growth and strengthened its presence in the market.
Not only did Chris excel in managing teams, but he also demonstrated his sales acumen as a Senior Account Manager and Sales Executive, where he was instrumental in establishing key relationships and driving revenue growth. His experience at Neopost provided him with a solid foundation in understanding customer needs, market dynamics, and operational efficiencies — all of which play a crucial role in today's customer-centric business environments.
Additionally, Chris garnered valuable experience in previous roles that include both advertising sales and account management positions at leading organizations such as Thomsonlocal.com and Pitney Bowes. These roles enabled him to develop a versatile skill set centered around sales strategy, customer management, and business development.
Education and Achievements
Chris's educational journey began at St Bede's School in Redhill, followed by Reigate College. These academic experiences played a crucial role in shaping his analytical thinking and grounding in business fundamentals. His educational background laid the groundwork for the professional skills and insights he would later bring to his roles in various organizations.
Throughout his career, Chris has accumulated numerous achievements that speak to his effectiveness as a leader and strategist. His outstanding leadership at Quadient is characterized by a dedication to improving customer relationships and optimizing business processes. The impact of his work is evident in both the performance of his teams and the satisfaction of the clientele they serve.
Chris's extensive experience and strategic focus not only position him as a leader at Quadient but also allow him to influence the broader industry positively. He continues to contribute to the evolution of customer experience and business process automation in a rapidly changing environment, where adaptability and innovation are key.
Notable Achievements
- Leadership at Quadient: As Senior Director of National & Government Accounts, Chris is at the forefront of driving strategic initiatives aimed at enhancing client relationships and improving service delivery.
- Sales Strategy Development: With an extensive background in sales operations and management at Neopost, Chris has effectively developed sales strategies that have driven substantial revenue growth.
- Mentorship and Team Development: Throughout his career, Chris has been dedicated to mentoring upcoming talent within the profession, sharing insights that help cultivate the next generation of sales leaders and operational managers.
- Cross-Industry Experience: Chris's tenure at various organizations demonstrates his adaptability and ability to thrive in multiple sectors, from data communications to customer experience and solutions management.
- Customer-Centric Approach: His commitment to customer satisfaction is a hallmark of his professional philosophy, ensuring that customer feedback and insights continually shape the strategies and solutions delivered by his teams.