Chris Biggs

Chris Biggs is a senior leader at Boston Consulting Group (BCG) with extensive experience in the retail sector. Here are the key details about his role and expertise:

Position and Focus

Chris Biggs holds the position of Managing Director & Senior Partner at BCG.1 He is a core member of the firm's Consumer practice and serves as the Global Leader of BCG's Retail Sector.13

Areas of Expertise

• Digital Retail: Chris leads BCG's work in digital retail.1
• Grocery E-commerce: He is recognized as a topic expert in this area.1
• Retail Strategy and Operations: His focus spans across various retail sectors including grocery, home improvement, electrical, department stores, and specialty retail.1

Experience and Background

• Chris joined BCG in 2001.1
• He has worked extensively with clients in the UK, Europe, and the US.1
• Prior to BCG, he worked at Tesco.com, giving him hands-on experience in the retail industry.1

Thought Leadership

Chris Biggs regularly contributes insights on retail trends and strategies:

• He has written about the importance of innovation in retail, noting that innovative retail leaders invest more in creative endeavors and achieve higher returns.2
• Chris has also discussed the changing landscape of retail strategy, emphasizing the need for retailers to build local ecosystems to reach customers where they live and work.3
• He advocates for the use of AI and advanced analytics in retail to address key concerns such as rising costs, declining consumer spending, and supply chain volatility.4

Chris Biggs is based in London and continues to be a prominent voice in shaping retail strategies for the future, particularly in areas of digital transformation and innovation in the retail sector.