Suggestions
Chloé Mansencal
UX Designer & Product Owner
Professional Background
Chloé Mansencal is a dynamic product designer with a strong focus on user experience (UX) design, backed by extensive educational and professional achievements. Currently, she holds a significant position as a Product Designer at Attraqt, where she utilizes her creative and analytical skills to develop innovative design solutions that enhance user engagement and drive customer satisfaction. With a career that spans various roles in e-commerce, CRM, and customer relations, Chloé has honed her expertise in both the technical and commercial facets of product management and design.
Prior to her role at Attraqt, Chloé made notable contributions as a Product Owner and UX professional at Fnac, one of France's leading retail chains. Here, she was instrumental in bridging the gap between user needs and business objectives, ensuring that products not only meet market demands but also exceed user expectations. Her previous experience includes managing e-commerce sales for music, video, and wellness products at Cultura, where her analytical mindset and strategic planning abilities led to significant sales growth within a competitive market.
Before transitioning into design and product management, Chloé dedicated a portion of her career to supporting children with autism as an Educatrice Jeunes Enfants Autistes at Association Ptit Dom during her service civique. This role not only showcased her commitment to social causes but also allowed her to develop essential skills in understanding user-centric needs, which she has now seamlessly integrated into her design philosophy.
Throughout her career, Chloé has continuously engaged in roles that involve customer relations and management, starting with her position as a Chargée de CRM at PNY Technologies Europe, where she managed customer relationships and enhanced overall user satisfaction. She has also contributed to retail environments in various capacities, including managing a sales point at Oxfam and serving as a Preparatrice de Commandes at CA Logistiques, where she specialized in e-logistics.
Education and Achievements
Chloé's educational background is marked by a strong foundation in digital and commercial studies, starting with her Baccalauréat in STMG with an 'Assez Bien' mention from Lycée Sud Medoc. Following this, she pursued higher education at Université de Bordeaux, where she earned her DUT in Techniques de Commercialisation. Her passion for digital commerce led her to complete a professional diploma (Licence Pro) in e-commerce/e-marketing, focusing on web management, multimedia, and web development.
To further refine her skills and knowledge in the realm of user experience, Chloé undertook a Master’s degree in UX Design at ECV Digital. This program provided her with advanced methodologies and practical expertise in designing intuitive user interfaces and enhancing customer interactions through effective usability practices.
Her academic journey has not only equipped her with theoretical knowledge but has also engaged her in collaborative projects that reflect real-world challenges in digital marketing and customer experience. Additionally, her various internships and volunteer positions have provided her with opportunities to apply her academic insights into practical settings, solidifying her understanding of user needs from diverse perspectives.
Notable Achievements
Chloé's career is characterized by a commitment to continuous learning and growth, evidenced by her diverse roles that span early-childhood education to product design. Each position she has undertaken has provided valuable insights, enhancing her capabilities as a product designer today. Her role at Attraqt particularly stands out, as she plays an integral part in shaping client products to align with user preferences and business goals, marking her as a pivotal player in the realm of digital commerce.
In the positions preceding her role at Attraqt, Chloé achieved significant milestones in e-commerce sales at Cultura, where she leveraged data analysis and user feedback to optimize product listings and marketing strategies, resulting in improved customer engagement and sales performance. Her dedication to understanding user behavior and needs has been a consistent theme throughout her career, making her an asset to any organization she is part of.
Chloé's experience working with organizations focused on social responsibility, such as Oxfam and Association Ptit Dom, showcases her commitment not only to her professional growth but also to positively impacting the community. Her early experiences in customer relations and sales management have played a fundamental role in shaping her understanding of consumer behavior, which she now expertly translates into her designs and strategies in product development.
Achievements:
Chloé Mansencal continues to make substantial contributions to the field of UX design, characterized by a blend of empathy, creativity, and analytical thinking. She stands out as a professional who is not merely focused on aesthetics but deeply engaged in enhancing the functional aspects of user experience, making her a notable figure in the evolving landscape of digital design.