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Chfp Vivek Shah
Revenue Cycle Coordinator at New York Eye and Ear Infirmary of Mount Sinai
Professional Background
Chfp Vivek Shah is an energetic and accomplished professional with over eight years of extensive experience in managing front-end operations, revenue cycle management, and collections in the healthcare sector. With a profound understanding of how minor oversights can significantly impact patient experiences and affect the corporate reputation of healthcare providers, Vivek has dedicated his career to fostering environments that prioritize patient satisfaction while simultaneously enhancing the financial performance of healthcare organizations. His career trajectory reflects a strong commitment to improving operational efficiency and delivering value in every aspect of healthcare management.
Throughout his career, Vivek has accumulated hands-on experience in various business processes related to healthcare. His areas of expertise include patient registration, eligibility and benefits verification, referrals, authorizations, coding, billing, and collection activities, as well as claims denial management and charge capture. This breadth of knowledge positions him uniquely to appreciate the importance of both the 'big picture' and the intricate details that contribute to effective healthcare operations.
Vivek currently serves as the Revenue Cycle Coordinator at the esteemed New York Eye and Ear Infirmary of Mount Sinai, where he leverages his extensive skills to improve revenue cycle processes and enhance patient care. In this role, he ensures that the revenue cycle operates smoothly and consistently, which ultimately translates to better service for patients and improved financial outcomes for the institution. His previous role as a Clinical Practice Plan Representative at Northwell Health equipped him with valuable insights into the intricacies of clinical operations, further honing his abilities in negotiations and patient engagement.
Education and Achievements
Vivek’s academic journey is commendable. He is pursuing a Bachelor of Science in Business Administration with a concentration in Healthcare Management from Western Governors University. Expected to graduate in 2021, this degree will complement his already impressive set of credentials, enabling him to further delve into the complexities of healthcare management. Additionally, Vivek has earned an Associate of Science degree in Computer Engineering Technology from Queensborough Community College, where he excelled with a GPA of 3.65, reflecting his strong analytical skills and dedicated work ethic.
Vivek's professional qualifications set him apart in the competitive landscape of healthcare management. Notable certifications include:
- Certified Professional Coder (CPC) from AAPC
- Certified Professional Compliance Officer (CPCO) from AAPC
- Certified Physician Practice Manager (CPPM) from AAPC
- Certified Revenue Cycle Representative (CRCR) from HFMA
- Certified Healthcare Financial Professional (CHFP) from HFMA
These certifications underscore his comprehensive understanding of the healthcare landscape, coding practices, compliance measures, and revenue cycle dynamics. Vivek's commitment to continuous learning and professional development ensures that he remains at the forefront of industry best practices.
Achievements
Throughout his career, Vivek has been noted for his analytical thinking and problem-solving skills, particularly in leading collaborative projects that promote workplace efficiency and quality control. His expertise in communicating effectively with diverse groups facilitates a collaborative atmosphere, essential for streamlining operations in healthcare settings. His proactive approach in identifying stressors in patient experience workflows has led to initiatives that improve the overall patient journey while also driving revenue and reducing inefficiencies.
In his earlier roles as a Medical Biller at DAC Physical Medicine and as a Medical Biller & Coder at DSS Urology, Vivek gained significant experience in billing processes, coding, and compliance with healthcare regulations. His role as a Collections Specialist at Global Billing & Consulting provided him with the skills required for managing financial transactions and patient collections, further enhancing his understanding of the revenue cycle.
Conclusion
Chfp Vivek Shah serves as a prime example of dedication, expertise, and a passion for enhancing both patient care and operational excellence within the healthcare sector. With his impressive educational background, multiple professional certifications, and a solid track record in revenue cycle management, Vivek is well-positioned to make significant contributions to any healthcare organization. As he continues to refine his skills and accumulate experience, there is no doubt that he will be an asset wherever he applies his talents. Vivek is not just an expert in healthcare operations but a dedicated advocate for the seamless integration of patient care and financial health, ensuring that all aspects of the healthcare experience are treated with care and precision.
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