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Cheryl Lam
Benefits Manager at DocuSign
Professional Background
Cheryl Lam has built a remarkable career in human resources and employee benefits management, showcasing a robust understanding of employee engagement and benefits strategy. Currently, she serves as the Benefits Manager, Americas at DocuSign, where she plays a pivotal role in developing and overseeing the benefits programs that contribute to the company’s commitment to its employees. Cheryl's career at DocuSign has spanned several roles, including Benefits Program Manager, Senior Benefits Analyst, and Benefits Analyst. Each position has enabled her to refine her skills and deepen her expertise in designing benefits that enhance employee satisfaction and well-being.
Cheryl started her professional journey at the City and County of San Francisco as an Auditor, where she gained valuable insights into regulatory compliance and financial management. Subsequently, she took on the role of Marketing Specialist at the renowned law firm Lieff Cabraser Heimann & Bernstein, where she honed her communication and strategic marketing skills. Eventually, she transitioned into the world of employee benefits, joining Mercer as a Senior Consulting Analyst. This position allowed her to work closely with clients to develop tailored benefits solutions that meet their unique workforce needs.
Education and Achievements
Cheryl earned her Bachelor of Arts in Political Science from the prestigious University of California, Berkeley. This well-rounded education equipped her with critical thinking skills and a deep understanding of governance and policy-making, knowledge she leverages in her current role to navigate complex benefits frameworks. Her academic background has had a significant impact on her career, helping her to approach employee benefits from a holistic and strategic perspective.
Throughout her career, Cheryl has consistently demonstrated a commitment to excellence in her field. At DocuSign, she has been instrumental in leading initiatives that improve employee engagement and retention through robust benefits programs. Her innovative approach to benefits management has earned her recognition within the organization and among her peers in the industry.
Notable Achievements
Cheryl Lam's career is marked by several noteworthy achievements:
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Strategic Benefits Management: As Benefits Manager at DocuSign, she has successfully transformed the organization’s benefits programs to better align with the needs of a diverse workforce, enhancing employee satisfaction.
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Client-Focused Solutions: While at Mercer, Cheryl developed customized benefits solutions for various clients, ensuring their workforce needs were met effectively.
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Regulatory Compliance Expertise: With her auditing background, Cheryl brings a nuanced understanding of compliance issues to her roles, helping organizations navigate the complex landscape of benefits regulations.
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Cross-Functional Collaboration: Throughout her career, Cheryl has worked closely with various departments to align benefits strategies with overall business objectives, emphasizing the critical link between employee support and organizational success.
Cheryl continues to be a driving force in the evolution of employee benefits strategies in a fast-paced corporate environment, striving to create a workplace where employees feel valued and supported.