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Cheryl Force
Global Support & North America Operations Lead at The Climate Corporation
Professional Background
Cheryl Force is a highly accomplished senior IT manager whose career spans several prestigious roles in the technology sector, primarily with renowned organizations such as The Climate Corporation and Monsanto Company. With a proven record of designing and executing strategies that foster success and drive performance, Cheryl has developed a robust skill set focused on managing both people and technical operations in high-pressure environments.
Her extensive experience includes serving as the Global Support & North America Operations Lead at The Climate Corporation, where she has been instrumental in leading cross-functional teams that work collaboratively toward shared goals. Cheryl’s ability to build and motivate teams has played a significant role in enhancing operational efficiency and productivity. Her previous role as IT Operations Manager at Climate Corp involved critical decision-making, particularly during challenging periods, demonstrating her aptitude for leadership under pressure.
Before joining The Climate Corporation, Cheryl held various notable positions at Monsanto Company, where she developed her foundation in IT management. As the former Global Customer Service Team Manager, Cheryl oversaw customer support operations, ensuring seamless service delivery and high levels of customer satisfaction. She also contributed to operational success as the US IT Launch, Support & Operations Manager, where her efforts helped streamline processes and improve service delivery.
Cheryl has also held multiple positions within IT service management, including IT Service Desk Manager and TPS Application Support Manager. These roles allowed her to hone her skills in technical troubleshooting, team coordination, and customer service, further solidifying her reputation as a versatile and skilled leader.
Education and Achievements
Cheryl earned her Bachelor of Arts degree in Management with a focus on Marketing from Webster University, where she laid the groundwork for her analytical and strategic thinking skills. Her education provided her with valuable insights into customer behavior, team dynamics, and effective management practices, which she has successfully applied throughout her career.
She began her journey at Webster University, where she not only pursued her studies but also laid the foundation for her professional aspirations. Her time at Gillespie High School was also instrumental in shaping her interests and skills in management and marketing.
In addition to her educational endeavors, Cheryl has consistently demonstrated her commitment to professional development and lifelong learning. Her ability to adapt to changing business landscapes and effectively communicate complex ideas has been pivotal in her career achievements. Cheryl's knack for creating concise communication and impactful presentations highlights her deeper understanding of customer focus and team motivation—two essential drivers of success in the competitive IT landscape.
Skills and Expertise
Cheryl Force is recognized for her strong leadership capabilities, especially in building cross-functional teams and providing coaching to team members. Her expertise spans critical areas such as:
- Strategic IT Management
- Team Leadership and Development
- Customer Service Excellence
- Operational Efficiency
- Effective Communication
- Presentation Skills
- Problem Solving in IT
Cheryl's capability to work independently while fostering collaborative environments has empowered her to drive business goals aligned with organizational objectives. She has become well-known for her customer-centric approach, always placing user experience at the forefront of her operational strategies.
Achievements
Throughout her career, Cheryl has accrued numerous achievements that substantiate her status as a leader in IT management. Some of her notable accomplishments include:
- Successfully leading cross-functional initiatives that resulted in improved service delivery and operational efficiencies at both The Climate Corporation and Monsanto Company.
- Developing and implementing comprehensive policies and procedures that have streamlined IT operations and reduced operational bottlenecks.
- Coaching and mentoring emerging talent in the IT space, contributing to higher team morale and retention rates.
- Spearheading projects that promote customer satisfaction and engagement, demonstrating her dedication to enhancing the customer journey.
With an educational background rooted in management and marketing and decades of hands-on experience in IT leadership roles, Cheryl Force exemplifies the qualities of a highly effective IT manager. Her commitment to excellence, strategic vision, and results-oriented mindset continue to make substantial impacts in her field, solidifying her as a respected leader who inspires growth and innovation.
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Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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