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Cherise Chin
Product & Service Design - CX & Human Centred Design - Innovation & Technology
Cherise Chin is a highly accomplished professional with a background in Commerce, Information Science, Software Engineering, Marketing, and Design Studies.
She has a Bachelor of Commerce with a double major and has also completed a Postgraduate Diploma in Information Science with a focus on Software Engineering, Marketing, and Design Studies from the University of Otago.
Cherise has held various key roles in prominent organizations, showcasing her expertise and versatility in multiple areas.
Currently, she serves as the Customer Journey Manager at Genesis, demonstrating her commitment to enhancing the customer experience and journey.
Prior to her current role, Cherise excelled at Spark New Zealand, where she held the positions of Domain Lead & CX Chapter Lead, UX/CX Coach, and Service Designer - Marketing, contributing significantly to the company's user experience and customer-centric approach.
Her experience at Spark New Zealand also includes roles such as Business Manager - Commercial & Strategic Partnerships and Opportunity Manager, highlighting her strategic and business development capabilities.
Cherise's professional journey includes roles at Level 3 Communications as a Senior Commercial Manager, at Claranet as a Commercial Manager, and at Quadrangle as a Research Propositions Manager, showcasing her diverse skill set and adaptability.
She has also worked as an Agile Product Owner & Product Marketing Manager in the software domain at The ECN Group and gained valuable experience as a Consultant as part of the Graduate Programme at Unisys.
With her extensive background and varied experience, Cherise Chin has established herself as a well-rounded professional with a strong foundation in commerce, technology, marketing, and user experience.