Charlie Gluckman

Charlie Gluckman is an accomplished professional with a strong educational background and extensive experience in the financial services and regulatory sectors.

He holds a Master of Science (MSc) in Sociology with Distinction from The London School of Economics and Political Science (LSE) and a Bachelor of Science (BSc) in Business Administration and Management from The University of Manchester.

Currently, Charlie serves as the Head of Redress & Consumer Insight at the Financial Conduct Authority, where he plays a key role in overseeing redress and consumer-related initiatives.

Prior to his current role, he held various positions within the Financial Conduct Authority, including Acting Head of Redress & Retail Lending Policy, Manager of Redress, Reporting & Oversight Policy, and Acting Manager of Consumer Strategy.

Before joining the Financial Conduct Authority, Charlie Gluckman gained valuable experience at the UK National Audit Office, working in roles such as Manager of Regulation, Senior Analyst, and Researcher.

His diverse professional background also includes a position as the National Director at RSY-Netzer, reflecting his leadership and organizational skills.

With a wealth of experience in policy development, regulatory compliance, consumer protection, and financial services, Charlie Gluckman excels in driving strategic initiatives and fostering a culture of compliance and consumer-centric practices.