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Charles Welch
Customer Retention Specialist
Charles Welch, MSA, is a dynamic entrepreneur known for fostering strong relationships with customers, partners, and team members to drive success.
With a background in Sport Administration and Commercial Recreation and Tourism Management, he brings a diverse skill set to his roles.
Currently serving as an Account Manager at SmileDirectClub, Charles has also held positions at Amazon, Tennessee Titans, Cumulus Media, and more, showcasing his adaptability and leadership.
His experience ranges from customer care and marketing to community relations and management, highlighting his versatility and expertise in various sectors.
Charles Welch's academic achievements include a Master's degree in Sport Administration from Belmont University and a Bachelor of Science in Commercial Recreation and Tourism Management from the University of Tennessee, Knoxville.
Known for his collaborative approach and strategic mindset, Charles excels in developing comprehensive strategies that drive customer success and overall organizational growth.
