Charise Whitaker

Charise Whitaker is the Strategic Innovation Director at USAA, where she focuses on driving innovation and strategic initiatives within the organization. With a background as a UX researcher and innovation strategist, she has over ten years of experience in leading hyper-collaborative teams to develop human-centered solutions.1

In her role at USAA, Whitaker is responsible for fostering innovative practices and ensuring that the company's strategies align with customer needs and market trends. Her expertise lies in creating environments that encourage collaboration and creativity among team members, which is crucial for developing effective solutions in the financial services sector.23

Whitaker's educational background includes studies at Texas State University, contributing to her strong foundation in both research and practical application in innovation strategies.1