Stephen F. Austin State University

Home Owner’s Property-Liability adjuster  at Liberty Mutual Insurance

Handling Total loss / Salvage claims for 1st party / 3rd party customers.

National General

Claims Specialist II

Skills: Claims Resolution · Communication · Licensing · Problem Solving · Workers' Compensation Claims · Music Industry · Music · Investigation · Critical Thinking

Liberty Mutual Insurance

Workers' Compensation Specialist

Home Owner’s Property-Liability adjuster 

 Effectively negotiated total loss settlements, and brought claims to timely resolution
 Provided clear, concise communication to policyholders, claimants, and attorneys via written and verbal correspondence, in an effort to negotiate total loss settlement
 Responsible for mentoring 1-2 new hires on a day-to-day basis, and awarded “You make a difference" out of 80+ employees for outstanding partnership with agents.

Senior Total Loss claim adjuster 

Claim Resolution Representative

RightNow Media

Director of Scholarships

- Connect new clients, on a daily basis, with opportunity for product demonstrations
through phone and email
• Pursue tenaciously prospective clients through research and previously expressed
interest
• Manage scheduled connections with clients through custom CRM program
• Create a positive and encouraging work environment as team leader.
• Train new staff on how to effectively and successfully reach out to prospective clients

Sr. Coordinator

Eagerly educate novice and seasoned customers in the newest equipment and methods. Excellent customer relations, whether they be repeat clients or new customers. Facilitate productive and communication relationships with buyers and manufactures. Putting together orders, quotes, and estimates for several colleges, universities, school districts, and regular customers. Answering calls ranging from 40-50 per day or even more during peak seasons. Receive several emails daily from customers to directors.

Lone Star Percussion

Sales Representative

Managed daily print jobs for professional companies, staffs, and customers. Responsible for upkeep and functioning of four, high-quality printers worth an excess of $250,000.

Chad Ford