Paula Pinel is a seasoned professional with a diverse background in customer service, sales, and training. She holds a degree in Mass Communications from Kansas State University. Throughout her career, Paula has held various positions in different organizations, starting from assisting bridal consultants to managing computing and digital imaging sales at Best Buy. She has also worked as a Customer Service Manager at Office Depot and a Support Hero at Clockwork Recruiting. Paula's most recent job was as a Senior Trainer and a Customer Success Lead at Clockwork. Her experience and expertise lie in customer service, sales strategies, and training models.