Michael Gazala is a highly accomplished business professional with a wealth of experience in various companies. He has an MBA from the University of Virginia's Darden School of Business and an undergraduate degree in Economics from Georgetown University. His extensive career includes work as a consultant at Fidelity Investments, Forrester, Wgsn, Lightspeed Research, and State Street. He has held senior positions such as Vice President, Research Director Serving Customer Experience Professionals, President, Americas, and North America Chief Executive Officer, among others. Gazala has also worked as a strategic planning consultant at Northwest Airlines and as an analyst at Morgan Stanley.

As a highly skilled expert in business strategy, research, planning, development, and global operations, Gazala brings rich expertise in several areas. His career has been shaped by a desire to make a meaningful impact through expertly managing and leading firms. Notably, his professional interests lie in operations, investment strategy, customer experience, market research, and strategic planning.