Celia Ballou

Celia Ballou is a Manager with extensive experience in the SaaS (Software as a Service) industry, currently working at Fleetio.1 In her role, she leads initiatives to improve customer experiences and outcomes.1

Celia is passionate about her work and has a results-driven approach. Her focus at Fleetio involves elevating customer satisfaction and success.1 She has experience in customer onboarding and adoption, particularly for small to medium-sized fleets using Fleetio's services.2

In February 2022, Celia was actively involved in expanding her team at Fleetio. She was seeking an experienced Scaled Customer Success Manager (CSM) to assist with onboarding and adoption processes for their smaller and medium-sized fleet customers.2

While her current title in the query is listed as Associate Manager, Onboarding Services, it's worth noting that LinkedIn profiles and job titles can change over time. Based on the available information, Celia appears to have progressed in her career at Fleetio, taking on leadership roles in customer success and onboarding services.