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Cees Jansen
Professional Background
Cees Jansen is a highly accomplished professional in the field of business process outsourcing (BPO), bringing a wealth of experience and expertise to his role. Currently serving as the Director and Global Process Owner for the Order to Cash (O2C) division at Capgemini Nederland BV, Cees is at the forefront of optimizing and enhancing the processes that are pivotal to effective financial management and customer satisfaction. His role entails overseeing the strategic direction and operational efficiency of the O2C process, ensuring that Capgemini provides unparalleled service to its diverse clientele.
With a firm grasp of the complexities and nuances of business processes, Cees has played a significant part in driving innovation and efficiency within organizations. His leadership and vision have enabled successful project implementations and process improvements that enhance overall performance for clients. Cees is known for encouraging a culture of continuous improvement and excellence, making significant contributions to Capgemini's reputation as a leader in the BPO sector. Through his impactful work, Cees Jansen has demonstrated an unwavering commitment to delivering value and achieving sustainable outcomes for businesses globally.
Education and Achievements
Cees Jansen holds a Bachelor of Science in Law from Utrecht University, where he developed a strong foundation in legal principles, compliance, and regulatory frameworks. This academic background not only equipped him with essential skills in understanding legal implications and business needs but also prepared him to tackle complex challenges in the BPO industry. His education has played a pivotal role in shaping his analytical approach and decision-making process in his professional career.
After completing his studies, Cees embarked on a career at Capgemini, where he utilized his legal and business acumen to drive successful process management initiatives. With each progressive role, he has demonstrated a notable capacity for leadership and strategic planning, ensuring that organizational objectives align with client goals. Cees's expertise in managing and optimizing O2C processes has facilitated the seamless integration of client services and has contributed to enhanced operational performance.
Cees has been instrumental in many high-profile projects that have not only bolstered Capgemini's market position but have also improved customer experiences across various industries. His efforts in fostering collaboration among cross-functional teams and stakeholders have been crucial in delivering solutions that meet—if not exceed—client expectations.
Achievements
In his illustrious career, Cees Jansen has received recognition for his innovative contributions to business operations and his role in enhancing the client experience through effective O2C management. He is a visionary leader who believes in using technological advancements and data-driven decisions to refine processes and push boundaries within the industry.
As the Global Process Owner at Capgemini, he has successfully led initiatives that have streamlined operations, reduced turnaround times, and improved accuracy in financial transactions. These achievements reflect his ability to not only lead teams but also enable organizations to thrive in competitive landscapes. His insights and strategic mindset have made him a sought-after voice in discussions around best practices in the BPO domain, further establishing him as a thought leader in the industry.
Cees’s journey from his beginnings at Utrecht University to becoming a notable figure at Capgemini encapsulates a blend of rigorous education, progressive experience, and thoughtful leadership. His commitment to excellence and innovation continues to inspire his peers and elevate the standards within the business process outsourcing field.