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Cecille Tynes
Customer Experience (CX) Leader - Property Management Expert - National Speaker - Chief Member
Professional Background
Cecille Tynes has built a remarkable career in the residential property management and real estate marketing industries, showcasing her impressive expertise and leadership skills across various prominent organizations. Currently serving as the Vice President of Residential Property Management at Bernstein Management Corporation, Cecille plays a pivotal role in overseeing property management operations and enhancing customer experiences. Her journey is marked by a commitment to excellence and innovation in the property management sector, making her an invaluable asset to any team.
Throughout her career, Cecille has held critical leadership positions that underscore her versatility and depth of knowledge in the industry. Prior to her current role, she worked with Corvias as the Director of Operations in Customer Experience, where her strategic insights greatly improved customer satisfaction and operational efficiencies. Her earlier tenure at Finlay Management, Inc. saw her excel as Vice President of Marketing + Training, demonstrating her strong acumen in marketing and her dedication to training and developing teams to achieve high performance.
Cecille’s rich history at KETTLER further emphasizes her capabilities. Rising through the ranks from Sales & Marketing Manager to Vice President of Sales, Marketing & Training, she developed comprehensive sales strategies that significantly increased property occupancy rates while enhancing the customer journey. Her experience as a SWOT Specialist and Regional Sales Manager allowed her to hone her analytical skills in identifying strengths, weaknesses, opportunities, and threats within the market, positioning KETTLER effectively in a competitive landscape.
In the earlier stages of her career, Cecille gained valuable insights as a Leasing Manager at Charles E. Smith and as a Leasing Consultant at Equity Residential. These roles provided her with a foundational understanding of resident needs and preferences, which she has leveraged throughout her career to create engaging experiences for customers. Her work as an Office Assistant at Pheasant Run Townhomes, LLC laid the groundwork for her impressive trajectory, where she demonstrated her strong work ethic and passion for property management.
Education and Achievements
Cecille Tynes pursued her Bachelor’s degree in Residential Property Management from the College of Human Resources & Education at Virginia Polytechnic Institute and State University. This academic background provided her with a robust foundation in property management principles, which she has effectively applied throughout her career. Her education not only equipped her with essential skills and knowledge but also helped her cultivate a network of professionals that has been instrumental in her career development.
In addition to her extensive professional experience, Cecille has been an active member of esteemed organizations that highlight her dedication to professional growth and collaboration. She is a former member of Chief, an organization that supports women in executive positions, fostering leadership and networking opportunities. This involvement exemplifies her commitment to empowering others in the industry and contributing to a more inclusive workplace.
Notable Achievements
Cecille Tynes’ career is highlighted by numerous achievements that showcase her talent and dedication to the field of residential property management. As Vice President at Bernstein Management Corporation, she has been instrumental in leading complex projects that have optimized property performance and tenant satisfaction. Her strategic vision and operational expertise have been fundamental in driving the company’s growth and success.
Under her leadership at KETTLER, Cecille played a critical role in revitalizing marketing strategies that enhanced property visibility and strengthened brand identity. Her innovative approach to marketing and training teams resulted in significant improvements in both sales metrics and customer engagement, garnering recognition from peers and industry stakeholders. Cecille is regarded as a knowledgeable professional whose insights are sought after at industry conferences and forums, further amplifying her influence in the property management sector.
Her accomplishments have not gone unnoticed, with several accolades and recognition from industry organizations acknowledging her remarkable contributions to residential property management. Through her hard work and dedication, Cecille Tynes continues to inspire the next generation of professionals in the industry, exemplifying the importance of adaptability, leadership, and a customer-centric approach in achieving success.
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Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
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