Suggestions
Cecilia Tevel
Solutions Consultant, Adobe Document Cloud at Adobe
Professional Background
Cecilia Tevel boasts a dynamic career in customer success and sales, with a rich history of leading and innovating in various technology-driven organizations. Her journey began at Sun Microsystems, where she honed her skills as a Publications Writer, crafting clear and effective communications that contributed to the company's narrative and user engagement. This early experience laid the foundation for her future roles that would require strong relational and communicative skills.
As her career progressed, she transitioned to the field of client relations at AssetLink, where she worked diligently to build and maintain strong relationships with clients. This role was crucial in developing her understanding of customer needs and preferences, an insight that would serve her well in her subsequent positions.
Cecilia then took on the role of Sales Associate at Proofpoint, further enhancing her experience in engaging with clients. In this capacity, she was able to consolidate her knowledge of sales processes while developing her interpersonal skills—qualities that would prove essential in collaborative environments.
Her journey continued as she moved to OpSource, where she was promoted to Sales Manager. Here, she played an instrumental role in driving sales strategies and overseeing client interactions, demonstrating her ability to lead teams and foster an environment of success and collaboration.
Cecilia's expertise in sales led her to a Field Sales Manager position at ADP, where she further refined her skills in effective communication and customer engagement, focusing on understanding the specific needs of diverse clientele.
Transitioning into the realm of customer success, Cecilia took up the role of Customer Success Manager at MyBuys, where she was dedicated to ensuring that customers maximized the value of their purchases. Her unique approach, rooted in her passion for dance, underscored the importance of partnership and connection in every interaction.
Her reputation for excellence in customer initiatives propelled her to Totango, where she served as Senior Customer Success Manager and Head of Customer Success Programs. Here, Cecilia orchestrated programs designed to elevate customer satisfaction and retention, utilizing data-driven insights to tailor experiences that resonated with users. Her strategic mindset led to notable improvements in client relationships and company performance metrics.
Cecilia's expertise culminated in her most recent position as Solutions Consultant for Adobe Document Cloud at Adobe. In this capacity, she combined her deep understanding of customer needs with innovative solutions, helping clients achieve their goals through Adobe's powerful suite of tools and services. Her work at Adobe showcased her ability to bridge the gap between technology and user experience, a skill that is vital in today’s ever-evolving digital landscape.
Education and Achievements
Cecilia Tevel graduated with a Bachelor of Science degree in Sociology from Santa Clara University. Her educational background has enabled her to develop a keen understanding of social dynamics, which she applies in her professional endeavors. The study of sociology has equipped her with insights into group behavior, empathy, and the importance of fostering strong interpersonal connections—qualities that are especially relevant in customer success contexts.
In her career, Cecilia has been recognized for her contributions to enhancing customer satisfaction and loyalty. By integrating her unique perspective cultivated from both her academic and professional experiences, she has been able to develop strategic initiatives that resonate with clients, ultimately paving the way for successful partnerships. Her philosophy, rooted in the harmonious interplay of teamwork—much like her beloved Latin dances—emphasizes the value of collaboration, commitment, and shared joy in every customer interaction.
Achievements
- As a Solutions Consultant at Adobe, Cecilia played a vital role in implementing customer success strategies that drove adoption and utilization rates for Adobe Document Cloud products, thereby significantly increasing the value provided to clients.
- At Totango, Cecilia successfully headed customer success programs that led to a measurable increase in customer retention and loyalty, demonstrating her ability to align customer needs with organizational objectives.
- Throughout her career, she has consistently received positive feedback for her ability to communicate effectively and foster relationships, earning recognition for her commitment to client success.
- Cecilia's expertise in Latin dancing not only brings joy to her life but has also inspired her approach to customer success, emphasizing empathy, rhythm, and partnership, thereby enriching her professional interactions and outcomes.
tags':['customer success','sales management','dance','Sociology','Adobe Document Cloud','Totango','Sun Microsystems','client relations','client success','communication skills','leadership','team collaboration','Latin dances'],
questions':['How did Cecilia Tevel transition her passion for dance into her approach to customer success?','What key strategies did Cecilia Tevel implement during her time as Head of Customer Success Programs at Totango?','In what ways has Cecilia Tevel’s education in Sociology influenced her career in client relations and customer success?','What challenges did Cecilia Tevel face while moving from a writing position at Sun Microsystems to a customer success role at MyBuys?','How does Cecilia Tevel measure success in her customer success initiatives, particularly at Adobe?']} }} ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟨/scrubbed> ⟩ ⟨/scrubbed> ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ ⟩ '
A summary of Cecilia Tevel's background, including her career trajectory in customer success and sales management, and her educational background in Sociology along with her passion for dance, particularly Latin dances. Her professional experiences and client-centric approach make her a valuable asset to any organization.
Location
People also viewed
Related People
Clay is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Clay centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Clay's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.