Shaun Barnhart is a cross-functional IT support specialist with expertise in networking, Windows, Linux, Cisco IOS, and help desk level support. He has a Bachelor of Science in IT with a security emphasis on networking from Western Governors University and studied CIS with a focus on computer forensics at DeVry University. Shaun has worked as a NG911 NOC/SOC Engineer and Network Administrator III at Atos, as an Information Technology Help Desk Technician at nscglobal, and has experience as a 9-1-1 Dispatcher at Miami County Communications Center. Shaun maintains a calm demeanor even in high-pressure situations, and he has excellent interpersonal skills with the ability to communicate with all kinds of customers, from end-users to management personnel.