Ashish Gugnani is an accomplished IT professional with more than 20 years of experience in Release Management, Change Management, Configuration Management, Incident Management, CMDB, Demand, Problem Management, ITIL Best Practices, Deployment Management, Project Management, Server Management, and integration of in-house and vendor applications. He has a strong educational background from reputable universities and institutes, including a Bachelor of Engineering degree in Electrical and Electronics Engineering from the University of Nigeria, a Master of Science in Information Systems from Lawrence Technological University, and an MBA from La Salle University School of Business Administration.

Previously, Ashish worked as the ITSM Configuration Manager at OneMain Financial, where he managed and improved ITSM processes. Besides, he worked as an Americas Change Manager - LPM, SACM, Change and Deployment Engineer at Air Liquide, Release & Change Manager, and Project Coordinator at Citi, Senior Lead Production Support and Release Mgt at Berkadia Commercial Mortgage, and System Engineer at Interline Brands. Moreover, he served as a Senior Application Support Engineer at NutriSystem Inc., Database & Web Developer at Ford Motor Company, and a Career Services member at Lawrence Technological University.

Ashish has extensive knowledge in information technology infrastructure management, capacity analysis, system implementation, and Service Now Integration with knowledge of industry-standard tools. He is an excellent communicator and has superb interpersonal skills that help him establish a strong relationship with his team and clients.

***