Culver Academies

Middle Tennessee State University (MTSU)

Centre College

Sales/Marketing & Operations Consultant with a B2B and F&B Background. How Can I Help You Today?

Skills: Editing · Financial Technology · Project Planning · Product Management · Content Development · Point of Sale (POS) Systems · Business Development · Brand Development · Communication · FinTech · Product Marketing

lyfecycle PAYMENTS

Director of Operations & Marketing

Partnerships, Product/Market Development, Research, and Strategic Planning

lyfecycle MANAGEMENT

Director, Strategy & Operations

Experienced in all aspects of restaurants; I've worked on several concepts from construction to opening, in addition to assisting established businesses with growing their clientele, fixing cost issues, and establishing best practices and internal controls. I can help you with marketing, advertising, and social media presence as well. My passion is in beverages, particularly craft cocktails and craft beer. See the projects section of my LinkedIN profile for past experience.

Self-employed

Restaurant Consultant

Management of the message, revelation of customers' and partners' desires, and construction of repeatable, measurable processes through and for true alignment between marketing and sales.

Covenant Pay

Director of Marketing

Sales Operations, Compliance, Finance, and Vendor Relations for a boutique wine & spirits distributor specializing in small batch, artisan products for the discerning customer.

Peaceful Planet Imports

Director Of Operations

As Director of Strategy, I focused primarily on operational efficiency; I planned and managed the build of the 5,000+ sq. ft., state-of-the-art production kitchen, sourced local, national, and international suppliers, negotiated pricing on food, smallwares, and equipment purchases and contracts, developed best practices, marketing campaigns, reporting metrics, and was responsible for management of staff, hiring, and day-to-day operations.

Eat Well Nashville, LLC

Director of Strategy & Operations

I researched, created, and managed all product categories, pages, and features within our product database, almost single-handedly growing it from 2 categories and ~40 product listings to 96 categories and over 4000 product listings. Furthermore, I designed and implemented scoring rules/methods for benchmarking the various software systems represented on TechnologyAdvice.com, and scored them against their peers. 

I also created and tested question and answer logic for each category's Product Selection Tool, TechnologyAdvice's main demand generation application. Additionally, I contributed content to the TechnologyAdvice blog, other industry publications (including an article selected as a text for a class at the Dartmouth business school), and assisted with content editing, marketing, and strategy.

I also suggested and piloted a vendor-facing initiative that would eventually grow into multiple new positions (Sales Development Representative & Customer Success Manager).

TechnologyAdvice LLC

Product Manager / Content Marketer 

Skills: Business Process Design · Editing · Search Engine Optimization (SEO) · Marketing Strategy · Project Management · SEO · Content Development · Product Marketing · Demand Generation

Intern

Stoney River Legendary Steaks

Bartender

Over my four years, I was an assistant manager, assistant general manager, and then was promoted to a newly created position, district training manager, responsible for creating, administering, and conducting training classes for 10 restaurants in a group and one-on-one setting. Was accountable for turnover, profit and loss, and became the go-to manager in a five-state area for diagnosing cost issues and implementing plans to fix them. I left, much to the chagrin of my regional vice president, to finish my degree.

Charles A. Settles