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Ccxp Isabelle Zdatny
Customer Experience & Experience Management Researcher, Advisor, Trainer, Speaker - Certified CX Professional
Isabelle Zdatny is a customer experience professional with over 6 years of experience, passionate about translating insights from social science research into tangible improvements for customers and employees.
Her areas of interest encompass customer emotions, consumer psychology, social psychology, behavioral economics, empathy, experience design, customer experience metrics, and experience management (XM).
Isabelle Zdatny pursued her education at Wellesley College, where she studied Bachelor of Arts (B.A.) in Religion/Biology, and also studied Philosophy at Bosphorus University.
She has worked with XM Catalyst at Qualtrics and has held positions at prestigious organizations such as Temkin Group, Massachusetts Women's Political Caucus, and as a Parliamentary Researcher at the UK House of Commons for Christine Russell MP.
