Saga Forsmark is a Service Designer and Member Success and Learning Culture expert with extensive experience in Digital Business, Data Strategy, and Transformation Management. She studied at the University of the Arts London and KAOSPILOT, where she specialized in Project, Process, Business, and Leadership design.

Forsmark's professional journey includes roles such as Director of Courses and Program Manager at Hyper Island, Management Consultant at Knowit Transformation Management, and Developer Leadership and Change Professional at Ledarna. She also served as a Project Leader at Spotify, VIA University College, Mejor en Bici & Ciclopaseos educativos, Coop Inköp & Kategori, and BMW Financial Services Denmark.

In addition to her impressive professional journey, Forsmark also worked as a Moderator & Conference Developer at COP15, Copenhagen Climate Network, and a Consultant at Foreningsfællesskabet Ligeværd. Furthermore, she is certified as a Group Exercise Instructor and has worked at various gyms such as Erikdalsbadet, World Class, Xrzise gym, and Flex Sportsclub.

As of today, Forsmark is Head of Member Success & Learning Culture at Collegial, where she utilizes her rich experience in service design, digital business, and transformation management.