Kaushal Patel is a seasoned Delivery Manager with a wealth of experience in the retail industry. With a BSC in Information Systems from Brunel University, Patel has amassed a robust set of skills in Agile methodologies, IT Service Management, ITIL, Slack/Jira/Confluence, and IT Strategy. He has served in a range of positions throughout his career, including Change/Release and Engineering Support Manager at NET-A-PORTER, Change Manager and Release Manager at BSkyB, and Change Manager at lastminute.com. Currently, Patel works as an Agile Delivery Manager at YOOX NET-A-PORTER GROUP, where he puts his expertise and experience to use.