University Of Bedfordshire

Queensbury Upper School

Senior Social Media and Digital Marketing Manager  at Costa Coffee

Luton, England, United Kingdom

Costa Coffee

Senior Social Media and Digital Marketing Manager

- Head up the UK&I Social Media team who deal with all social platforms and interactions for the UK Costa business.
-  Deliver social strategy across UK&I business unit driving advocacy, engagement and positive reputation.
-  Input into key campaigns from social and digital perspective maximising reach and engagement.
-  Deliver and implement always on branded social activity.
-  Share of best practice and knowledge with our international business partners.
-  Management of all social platforms as well as internal stakeholders and external agencies.
-  Business reporting across all social metrics.
-  Delivery of integrated content plans.
-  Responsible for paid social media spend.
-  Digital Projects

Social Media and Digital Marketing Manager

- Day to day management of all Social channels.
-  Responsible for producing content plans. Focus on high engagement and variation.
-  Reporting all feedback & trends via social media platforms using reporting packs (Socialbakers & Conversocial)
-  Integrating & implementing new ideas and strategies.
-  Cross function collaboration.
-  Agency and 3rd party management.

Adam Deal