Le Moyne College

Customer Success Manager - Digital Operations at CloudCheckr

Rochester, New York, United States

CloudCheckr

Customer Success Manager - Digital Operations

- Responsible for account management with a designated book of enterprise-level accounts• Provide our Agency Relations and Sales teams with technical and product support• Optimize campaigns to ensure we deliver the best ROI for our clients and help clients measure their results through data and analytics• Act as a liaison between clients and Product teams; work on client's behalf to provide viable solutions

Indeed.com

Senior Client Success Specialist, Enterprise

Client Support Specialist, Ad Agencies

- Worked exclusively with small to medium-sized businesses to provide targeted advertising solutions through digital and linear campaigns• Responsible for developing new business and maintaining relationships with existing accounts and ad agencies• Act as a marketing resource for clients

Time Warner Cable Media

Account Executive, Small Business Specialist

- Accountable for achieving daily and weekly sales goals• Responsible for recruiting, interviewing, and training associates• Meeting company visual standards on sales floor and organizational standards in the stockroom• Maintained a positive work environment for all employees

Abercrombie & Fitch Co.

Manager in Training

- Assisted in promoting and launching fall awareness campaign through social media• Maintained Facebook and Instagram accounts• Researched possible fundraising opportunities for the future• Gained a working knowledge of non-profit development and communication

CoriRae McAllister