The University of Manchester

Kineton High School

Build more impactful & profitable customer experiences, by combining the power of bots & humans in a single CX Platform.

Godalming, England, United Kingdom

Your customers have moved to messaging as their preferred communication channel — your brand should too. Conversocial removes the friction from how brands communicate with their customers by combining the best of human agents and bots into a single platform. Thereby helping you to significantly reduce costs, scale up your revenue and increase customer loyalty.The result; effortless customer experiences that for the first time help you build true 1:1 consumer relationships, at scale - without breaking the budget.Purpose Built for Messaging - Connecting brands to the channels customers prefer the mostAdaptive Automation - Industry leading Bot platform to combine the best of Bot and Human assistanceHyperscale Productivity - Contact centre grade prioritisation, routing & analyticsAcquire - Uplift sales with unique and memorable customer experiences built through adaptive intelligent automationEngage - Send intelligent targeted messages, on the channels of your customers choice, to deliver a more personal customer experience.Care - Resolve customer service related conversations effortlessly for happier, more satisfied customers and increased brand loyalty.

Conversocial

VP, EMEA & APAC (Sales and Customer Success)

Revenue Collective is a private, invitation only, global community of sales and marketing executives at growth-focused companies.

Revenue Collective

Member

15gifts.comCustomers only buy with conviction when they feel they’ve taken the final decision and truly understand which of your products is right for them.No one likes to be jumped on the second they walk into your retail store. So your experienced store assistants instinctively know the right moment when best to come forward to help. In the same way the 15gifts decision engine diligently recreates their craft on your website, using advanced machine learning, social proof and proven UX techniques to engage your customers only when help becomes needed.Brands instinctively know that no two customers using their website are the same. That’s why our engine starts with key questions to quickly understand the visitor and then tailors the entire journey and naturally evolving conversation to suit their personal needs. All the while collecting & learning from rich data to fuel our engine’s sophisticated algorithm.Our engagement success is consistently proven at the World’s best Telecom companies including BT, Sky & T-Mobile. Nine out of ten people who answer the first question, go on to answer all of our questions, resulting in a tailored & personalised recommendation. The result is our engine is now used to assist over 10% of all sales on our partner’s websites and apps, building a rich and compelling profile for you the brand on what is motivating each and every one of them to buy. Beyond this proven incremental conversion success, our engine is just the start of your relationship with your customer. So if they’re not quite ready to buy now that’s fine too, our data can make each of your next meetings with them ever more decisive.So in the words of Steve Jobs’: “a lot of times, people don’t know what they want until you show it to them.” The 15gifts engine is a proven way of helping your customers find the best possible product to suit their needs, making more confident choices and remaining more loyal ongoing customers.

15gifts

Chief Revenue Officer

Leading the International Business across EMEA & APAC including Sales, Solution Consulting & Customer Success

Shibumi

VP EMEA and APAC

At Shibumi we're on a mission to reduce the headache and complexity of participating in business initiatives. The Shibumi platform provides the simplest way to execute on your strategic goals, by aligning each of your key activities to drive powerful and lasting business results.  What makes Shibumi different is our focus on providing customers the transparency, alignment and accountability they need to execute on their business improvement objectives. Gartner has defined Strategy Execution Management (SEM) software as an emerging market, defined by capabilities that connect “the shared objectives of business strategists and those executing the change”. Shibumi is the leading SaaS platform for Strategy Execution Management (SEM), supporting enterprise programs in the delivery of sustained business value.  Executives using Shibumi can consistently track their portfolio of change initiatives to ensure they align tightly to their key strategic goals.shibumi (渋み) (noun) shi-bu-miA state of "effortless perfection" or simplicity achieved through a cycle of refinement and understanding that frees one from stress and anxiety when faced with an obstacle.

VP EMEA

Visual IQ produces the world’s most powerful marketing intelligence platform, helping business professionals to determine the true fractional contribution of all paid, earned, and owned media, cross channel and cross device.The IQ Intelligence Platform quickly integrates high volumes of data from every marketing channel, harnessing powerful fractional attribution science to provide unrivalled deep insight for today’s metrics-driven marketers and their agency partners.

Visual IQ, Inc.

Regional Vice President, EMEA

SundaySky enables marketers and customer service professionals to harness the captivating power of video, with individualized, timely and relevant messages that influence viewers’ behaviors and actions. We do this through providing the most compelling SaaS platform on the market, that allows brands or your preferred 3rd parties to create, analyze and optimize personal video programs. Leverage the emotional connection of real-time story-telling to drive business outcomes at the key lifecycle moments of truth, delivered through your owned media, or through paid media Programmatic Marketing. Each uniquely personalised customer connection can be made instantly available via your web, mobile or set-top box portal, or proactively delivered via email, SMS or off-website pre-roll advertising. SundaySky can reference customers like AT&T, Home Depot, Bouygues Telecom and Vodafone, with proven return on Ad spend, reductions in service costs and unsurpassed customer experience.

SundaySky

Sales Director

New business sales role focused on target accounts in EMEA throughout the Telco sector. During 2014 I achieved 151% of quota for my 6-months at LivePerson, proceeded by 238% of quota in 2013, in 2012 it was 70% due to managing a Sales Team as well as a full quota, before that 2011 was 107% and 2010 at 170%.Responsible for delivering both recurring monthly software revenue and professional services fees for new business deals.The role requires key skills in cold calling / demand generation to create my own sales pipeline. Design and delivery of new value propositions for deployment of a significant new technology for the online marketplace. Experience in building ROI justification for a new channel that is now achieving real scale in the Telecoms sector.Competing for budget against a host of low cost and alternative technologies.In last 12-18 months key contract wins include:* securing major new multi-million contract at one of the top four UK Mobile Telcos (having now personally signed 3 and dramatically grown the 4th); * signed and grown business in new markets including major contract wins in Italy and Spain.* multi LOB contract with a FTSE 100 Financial Services company; * signing Ireland's two largest Telco's

LivePerson

Account Director - Telecoms EMEA

Responsible for managing sales of Business One solution into global subsidiaries of SAP's Large Enterprise and Mid Enterprise accounts. Role requires a unique balance of direct sales and indirect channel management expertise to identify, develop and close business, whilst delivering through a global network of specialist partners and SI's for implementation and support.Achieved key wins in several FTSE 100 accounts as well as many midmarket enterprises across several vertical markets including Consumer Products, Manufacturing and High Tech.

SAP UK

Large Account Manager - Subsidiaries

SAP UKI

Channel Partner Manager

- Joined the brand new Midmarket Team as part of SAP’s direct sales push into this new market. * Achieved closure on first net new name deal for team (Alvis Vickers £450k s/w) in under 8 months from a standing start.* Developed successful go-to-market sales campaigns in conjunction with key partner organizations including Ciber, Axon, IBM, HP and Bearing Point.* Successfully developed and executed teleblaze concept in conjunction with Bearing Point for identifying and profiling a high volume of new business opportunities.

Midmarket Account Executive

Market leader in engineering analysis solutions with a reputation for technical innovation and customer service.* Responsible for new revenue generation (software, consultancy and training) plus achieving renewals (>95%) in key verticals (over £1m in annual renewals).* Instrumental in record of consecutive new software target achievement (2003 ~ 116% of pro-rata, 2002 ~ 96%, 2001 ~ 121%).  Major new wins included BMW Williams (£130k) and Cobham (£90k).* Responsible for managing, motivating and setting performance targets for 2 salespeople.* Global/Regional Account Manager for 8 core customers including Rolls Royce, BAE Systems, Thales, Ford, RenaultF1 and BMW Williams.* Promoted from UK Account Manager in 2001 due to exceptional performance and potential.

Chris Humphris