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    Cathy Neff

    Client Issue Resolution Associate II at Collective Health

    Cathy Neff is currently a Client Operations Manager at Collective Health, based in Saratoga Springs, Utah.1 She has a diverse professional background spanning healthcare, insurance, and music.

    Professional Experience

    Cathy's career at Collective Health has progressed as follows:

    • Client Operations Manager (November 2023 - Present)
    • Client Issue Resolution Associate II (July 2022 - November 2023)
    • Member Advocate (June 2021 - July 2022)1

    Prior to joining Collective Health, Cathy worked in various roles:

    • Benefits Advisor at Aflac (December 2016 - December 2021)
    • Licensed Insurance Agent at True Choice LLC (August 2019 - June 2021)
    • District Sales Coordinator at Aflac (July 2018 - October 2019)
    • Benefits Consultant at Colonial Life (July 2017 - October 2017)1

    Education

    Cathy has a strong background in music:

    • Master of Music in Music Composition from Brigham Young University (1985 - 1987)
    • Bachelor of Music in Music Composition/Theory from the University of Northern Colorado (1979 - 1983)
    • Studied Music Composition at Eastman School of Music Preparatory Division (1978 - 1979)1

    Additional Information

    Cathy has been working as a freelance composer, music director, and accompanist since March 1983.1 She describes herself as part of an "amazing team of caring professionals at Collective Health who offer stellar support as Member Advocates".1 Cathy expresses a love for her job and helping people, showcasing her dedication to client service and support in her current role.1

    Related Questions

    What inspired Cathy Neff to transition from music to healthcare?
    How does Cathy balance her roles in music and healthcare?
    What specific challenges does Cathy face in her role at Collective Health?
    How has Cathy's experience in insurance benefited her work at Collective Health?
    What makes Cathy's approach to conflict resolution unique?
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    Location

    West Jordan, Utah, United States