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Cassondra Thornburg
Helping Clients Become Customer Obsessed
Cassondra Thornburg is a dedicated Senior Customer Success Manager and Team Lead at Forrester, known for her client-centric approach and drive to provide necessary resources for overcoming challenges.
With a background in B.A. Criminology/Criminal Justice from The University of Texas at Arlington and additional studies in Criminal Justice at Texas Christian University, Cassondra brings a unique perspective to her client interactions.
Her focus on establishing partnerships with clients ensures mutually beneficial relationships and successful outcomes, avoiding one-sided interactions.