Cary Gee is a hospitality and retail business expert, with more than 25 years of experience owning and operating food and beverage establishments globally, including The Asian Kitchen Group. He has a deep passion for helping businesses build successful customer engagement models, which led him to co-found BOTTY Limited, a software company that focuses on transactional engagement and retention for merchants, using social and messaging platforms. Cary's experience managing software teams and designing business operating systems has allowed him to bridge the gap between what's possible in software and what tools merchants wish to have for building their business. BOTTY's transactional data generates better visibility for merchants, and the software machine learning capabilities can drive predictive behaviors, customer retention, dynamic discounts, rewards, survey tools, and reservations. In 2018, BOTTY formed a partnership with a Philippines BPO company, allowing for expansion and scaling in 2019. Cary Gee's expertise has enabled him to help merchants like Local Coffee People and KOF achieve tremendous success with BOTTY, which accounts for 15% of all KOF's orders.