Carrol Chang

Carrol Chang is the incoming Chief Executive Officer of Andela, a global talent marketplace for technical professionals. She is set to assume this role effective September 17, 2024, succeeding Andela's co-founder Jeremy Johnson.13

Professional Background

Prior to joining Andela, Chang held several high-profile positions:

Uber:

• Global Head of Driver and Courier Operations
• Head of Driver Operations for U.S. & Canada
• General Manager

During her tenure at Uber, Chang led efforts to grow the company's driver base, expanding the marketplace of flexible workers to nearly 7 million people across over 70 countries.12

McKinsey & Company:

• Associate
• Summer Associate

U.S. Department of Homeland Security:

• Advisor to the Director, USCIS

Education

Chang received her education from Harvard University.5

Leadership Style and Vision

Chang is described as a strategic leader and culture builder with a track record of leveraging technology to improve user experiences in multi-sided marketplaces.1 Her appointment is seen as crucial for Andela's next stage of growth and its potential transition into a public company.4

In her own words, Chang expressed excitement about leading Andela:

"I am deeply grateful for the privilege to lead Andela. It's rare to find a mission-driven company that also has the potential to create a category-defining business. The global talent market is an $8.5 trillion-dollar opportunity, and Andela has a decade of experience connecting brilliant talent with opportunity on a global scale. I look forward to writing the next great chapter with the Andela team."12

Chang's diverse experience in scaling tech-enabled marketplaces, combined with her leadership roles in various sectors, positions her well to guide Andela through its next phase of growth and potential public offering.4