Carrie Mannering

Carrie Mannering is a seasoned marketing professional with extensive experience working with global FMCG brands and service providers. She holds a BA Honors degree in Business and Marketing Communications from the University of Greenwich and a Postgraduate Diploma in Chartered Institute of Marketing from the University of Salford.

Mannering has held several roles in her career, including Manager of Sales Experience, Proposition Planning and Sales Experience Lead, Principal Proposition Design, Product Strategy Manager, Product Development Manager, and Innovation Manager at EDF, a leading energy provider in the UK. She has also worked at Sainsbury's as a Category Product Development Manager, at Macmillan Cancer Support as an Innovation Manager, and at Landor Associates as a Client Director.

Mannering's expertise lies in consumer-centric innovation, proposition and CX, UX design and delivery, and new capability proposition programs. She has successfully led significant transformation projects within heavily regulated categories, while remaining focused on meeting both consumer needs and commercial objectives. Her recent work has included the strategic design and development of EDF's tariff framework and portfolio architecture.

Currently, Mannering is focused on redesigning the customer experience for EDF Energy's sales journeys and platforms to improve overall customer satisfaction. Her skills and experience make her a valuable asset for any company in need of a marketing professional who excels in delivering exceptional customer experiences.