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Carolle Vargas
Manager Customer Service - Operations
Carolle Vargas is an accomplished call center manager with a passion for excellence and a strong background in providing exceptional customer service. She has years of experience leading high-performing sales, customer service, and technical support teams. Carolle has been recognized for her ability to hire, train and develop talent, as well as for her complex problem-solving skills and her efficient approach to managing complex situations. Carolle's achievements include increasing district sales by up to 60%, reducing training time by 50%, and creating diverse, cross-functional teams that implement innovative solutions to inspire employee performance.
Carolle studied communications at Montana State University Billings and Business at Boise State University. She also holds a certification in Business Etiquette and International Protocol from the Protocol School of Washington. Her past professional experiences include roles as a Marketing Administrator, Senior Project Consultant, Area Manager, Team Manager, and Operations Manager at companies such as AIG Financial Network, Dell, Qwest Communications, and US West.
