European Sales Consultant

Fachoberschule München

Director Business Development - LEGO Certified Stores at LEGO Group

LEGO Group

Director Business Development - LEGO Certified Stores

Senior Franchise Manager

Manage all franchise store activity, evaluate business opportunities for new stores and develop the Timberland Franchise business in Germany, Austria, Switzerland, the Czech Republic and Slovakia. Initiate and ensure a high standard of communication between Timberland and Franchisees. Achieve the business plan for Timberland franchise stores. Acquisition of new franchise partners in the area and verification of potential locations.Preparation of franchise data, e.g. revenue, purchasing attitude. Project Management for store and shop-in-shop opening.

The Timberland World Trading GmbH

Franchise Manager

Responsible for brand appropriate visual merchandising and brand enhancement in all distribution channels in Germany, Austria and Switzerland. Communicate Timberland story and brand message to customers and consumers. Assure and maintain consistent brand visibility with Field Service Representative team. Project Management for Store and shop-in-shop opening.

Visual Merchandising Manager

Initiate and assure a high standard of communication between new and existing franchisees and potential franchise partners for Germany, Austria, Switzerland, the Czech Republic and Slovakia. Assisting the Franchise & Merchandising Manager in all operational needs for Timberland franchise stores.Attends to franchise affairs in the area.Evaluation and passing on of information from franchisees.Analyze sales results by franchise store and use information to adjust levels or change assortment.Provide statistics for better performance of franchisees.Passing on of data to management for budget preparationHandle general office work, e.g. customer service by telephone, correspondence. Project Management for store and shop-in-shop opening.

Franchise Area Manager

Responsibility to achieve sales and profit targets as laid down by the company. Manage all Retail Stores within the designated territory Germany, Italy and France. Ensure high standards of customer service, staff training, product knowledge, policies and procedures and the best possible presentation of the brand. Working closely with the European Headquarter in the UK. Opening of stores in Italy and France.

Retail Area Manager (maternity cover)

Forecasting, planning and buying for German and Austrian Retail stores. Analyzing and reporting of sales to European Headquarter.

Retail Merchandiser

Resourcing of strategic product and negotiatons with potential vendors. Set up of fulfillmentcenter. Reporting and analysing of German e-commerce market to English headquarter.

ThinkNatural GmbH

Product Content Manager

Leading a team to complete the sales generation, operational, and personnel functions in the store to ensure customer satisfaction, maximum productivity and profitability, and compliance with company procedures. Training and developing of staff.

GAP (Deutschland) GmbH

Store Manager

Achieve sales and customer satisfaction standards and goals by maximizing the customer's experience and the store's revenue. Responsible for recruiting, hiring, training, developing and evaluating store employees. Responsible for supervising and coaching all store employees. Manage all phases of store operations to ensure maximum sales and profitability through focusing on key business initiatives, store presentation, marketing execution, inventory management, customer service, loss prevention, payroll management, risk management, and daily operational cost control.

Caroline Michels