Caroline Gallagher

Caroline Gallagher is a seasoned professional with 30 years of experience in the car and commercial vehicle daily rental field. She possesses extensive man management and sales expertise, with specialties in board-level negotiation, new business sales, change management, man management, and supplier management. Caroline is a member of The Two Percent Club. Her career in the rental industry began with Avis Rent a Car in the 1980s, leading her to work for various end user rental companies and running rental divisions of leasing companies. She has held roles as a supplier manager and sales manager, overseeing buying in rental from a panel of suppliers and selling out to leasing company customers. For over 15 years, Caroline has been a part of Thrifty, witnessing significant growth, particularly in the corporate business, increasing from £9.5M to over £100M. Thrifty, a privately owned and well-funded UK-based company, offers a wide range of vehicle services, including cars, vans, prestige, and 4x4, with a strong focus on exceptional customer service. Caroline's unique job role at Thrifty involves overseeing the sales team, reservations department, invoicing department, and queries handling, ensuring a seamless booking-to-billing service.