Caroline Buras

Caroline Buras is a collaborative leader with a strong background in strategy development, project management, and a dedication to enhancing customer experience.

She holds a Bachelor of Arts degree in Government and English from Georgetown University.

Caroline has held various senior leadership roles at Etsy, including Senior Director positions in Loyalty & Membership, Member Services, and Buyer Services.

Prior to her time at Etsy, she served in key leadership roles at American Express, including Director positions in Support Strategy and Innovation, New Member Experiences & Capabilities, and Strategy & Planning within the Global Servicing Network.

Caroline also gained valuable experience at PricewaterhouseCoopers (PwC) as a Senior Associate, and she started her career with roles in public relations, marketing, and community management.

Her diverse background showcases her expertise in driving business strategy execution, fostering innovation, and creating impactful customer experiences.