Caroline Buisson is a seasoned professional with 15 years of extensive experience leading teams in strategy development, service design, and transformation across multiple regions including Europe, India, and Australia. She excels in driving high-impact programs for purpose-driven organizations. Caroline has a strong background in initiating change within the utilities/logistics and social services sectors, having worked with prominent entities like Australia Post, Air France Cargo, Veolia Transport, Engie, and the French Department of Transport. She has actively engaged with non-profit organizations and social businesses in various capacities, from volunteering to advisory and directorship roles. Caroline's key strengths lie in developing and implementing successful strategies at scale, managing innovation portfolios, integrating strategic analysis with human-centered design, and leading complex transformation programs for large organizations. She is adept at leading diverse teams encompassing IT, digital, UX/CX design, insights, strategy, and marketing. Caroline is known for her passion, clarity, and focus in driving result-oriented teams, showcasing high energy, authentic and resilient leadership, underpinned by strong values and integrity. She harbors a deep-seated passion for instigating social and environmental change.