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Carolina Steczkowski
Senior Manager, Strategic Operations @ Wag! Group Co. | Strategy & Planning, People Leadership, Project Management
Carolina Steczkowski is a seasoned professional with a strong background in strategic operations, cross-functional project management, and customer support experience. In her current role, she excels at leading strategic operations by managing acquisitions, driving cost-saving initiatives, and aligning leadership teams on strategic roadmaps. Carolina's previous experience at Uber involved spearheading operational initiatives that improved the customer support experience, resulting in securing Uber’s first J.D. Power certification, implementing segmented support strategies, and overseeing high-performing teams in both B2C and B2B segments.