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Carole Baumann
Director of Sales & Marketing bei Baur au Lac
Carole Baumann is the Director of Sales & Marketing at the prestigious Baur au Lac hotel in Zurich, Switzerland. With over 20 years of experience in the luxury hospitality sector, she has played a pivotal role in shaping the hotel's sales initiatives and marketing strategies since she joined in March 2003. Her extensive background includes managing various aspects of sales and public relations within the luxury hotel industry, which has significantly contributed to Baur au Lac's reputation as a leading destination for travelers.24
Before her current role, Baumann was involved with Baumann AG and held positions that further honed her expertise in sales and marketing within luxury environments. She transitioned to her current position after nearly 16 years at Baur au Lac, where she developed a deep understanding of the market and customer needs.12
In addition to her professional achievements, Baumann is recognized for her leadership in enhancing guest experiences and driving revenue growth for the hotel.35