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Carol Eckels
Chief Clinic Officer
Professional Background
Carol Eckels is a highly accomplished healthcare operations leader with extensive experience in clinic management, talent acquisition, and human resources. With a career spanning more than a decade at Greater Regional Medical Center, she has excelled in various progressive roles, starting from her position as HR Coordinator to her current role as Chief Clinic Officer. Her expertise includes optimizing healthcare operations, enhancing patient care services, and implementing effective training and development programs.
Throughout her tenure at Greater Regional Medical Center, she served in pivotal roles including Director of Clinic Operations and Director of Talent. In these positions, Carol focused on improving operational efficiency and ensuring that the medical staff were well-equipped, trained, and ready to meet the needs of patients. Her strategic vision and leadership in clinic operations have played a significant role in advancing healthcare services in her community.
Before her impactful career in healthcare, Carol honed her skills as a Workforce Advisor at the State of Iowa and as a Business Services Specialist/Promise Jobs Specialist at IowaWorks. These early roles provided her with a comprehensive perspective on workforce development and human resources, which she has applied to her subsequent positions within the healthcare sector. Additionally, her experience as a Human Resource Manager at Lakeside Casino and as Area Director of Operations at StarMed Staffing Group has further enriched her understanding of operational dynamics across various industries.
Education and Achievements
Carol Eckels possesses a robust educational background that complements her professional trajectory. She earned her Master’s degree in Healthcare Operations from Buena Vista University, where she developed a deep understanding of the complexities associated with managing healthcare environments. This advanced education has empowered her with the analytical skills necessary to lead health organizations towards operational excellence.
Prior to her Master’s degree, Carol studied for her Associate's degree at Southwestern Community College and an Associate of Business Degree at AIB College of Business. This foundation in business principles has equipped her with the necessary skills to navigate and excel in both healthcare and business settings.
Carol's commitment to professional growth and excellence in the field of healthcare operations is evident in her career achievements. She has consistently been recognized for her leadership capabilities and her focus on delivering quality healthcare services, all while fostering a collaborative work environment.
Achievements
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Chief Clinic Officer at Greater Regional Medical Center: In her current role, Carol has successfully led initiatives that have improved patient satisfaction and operational efficiency. Through her leadership, the clinic has developed a reputation for providing top-notch healthcare services to the community.
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Director of Clinic Operations: During her tenure in this role, Carol implemented various operational changes that resulted in increased clinic throughput and enhanced patient experience. Her strategic mindset has been invaluable in making the clinic a leader in the healthcare market.
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Director of Talent: In this capacity, she greatly contributed to the recruitment and retention of highly skilled healthcare professionals, ensuring that the clinic had the best talent available to deliver exceptional patient care.
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Strong Human Resources Foundation: With a solid background in human resources, including her previous role as HR Coordinator, Carol has been influential in developing training programs that enhance employee skills and promote professional development across the organization.
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Workforce Development Expertise: Carol's early career experiences with the State of Iowa and IowaWorks allowed her to build essential skills in workforce planning and development, which have now been pivotal in meeting the staffing needs of the healthcare industry.
Through a combination of dynamic leadership, strategic thinking, and a solid educational foundation, Carol Eckels continues to be a driving force in healthcare operations, committed to providing exemplary services while fostering a work environment that values professional development and collaboration.
Her dedication to excellence in healthcare not only enhances the reputation of the Greater Regional Medical Center but also positively impacts the lives of countless patients and their families who depend on these vital services.
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