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Carol Bothwell
Chief Infrastructure and Information Security Officer at iMerit Technology
Overview of Carol Bothwell
Carol Bothwell is a highly accomplished professional in the field of technology and information security. As the Chief Infrastructure and Information Security Officer (CIISO) at iMerit, a leading global data annotation and enrichment company, Carol oversees the organization's information technology direction, ensuring the development and implementation of robust security solutions and management information systems. Her work is vital in supporting iMerit’s significant growth trajectory, particularly as the company expands into highly regulated sectors amidst an ever-changing cybersecurity landscape. iMerit provides cutting-edge services including Computer Vision, Content, and Natural Language processing across varied and competitive industries such as Autonomous Vehicles, Geospatial Technology, Medical AI, Finance, Insurance, Commerce, and Government.
Professional Background
With a distinguished career that spans several decades, Carol brings an impressive depth of knowledge and expertise to her role. Having joined iMerit in February 2015 as a Board Member, she has been an integral part of the company’s evolution, providing advisory services on best practices for technology systems implementation and integration. In her leadership position as CIISO, she is instrumental in shaping strategies that enhance the efficiency and security of iMerit’s operations.
Before her tenure at iMerit, Carol made a significant impact as the Chief Information Officer at Catholic Relief Services (CRS), a prominent international relief and development organization with an annual budget of $700 million. During her time from 2007 to 2014, she transformed the organization’s IT landscape, fostered innovation through the ICT4D program, and facilitated annual conferences that effectively brought together over 345 non-profit and technology organizations. These events were geared towards promoting the integration of technology in field programming, thereby amplifying the capabilities of these organizations in delivering aid and services on a global scale.
Previously, Carol held several executive roles at Computer Sciences Corporation (CSC), a Fortune 500 technology firm that later merged with HP Enterprise. Among her prominent roles, she was CSC’s first Chief Knowledge Officer, where she pioneered a highly regarded knowledge management initiative. She served as a vice president leading substantial teams of over 1,000 professionals and managed substantial client-facing technology programs with budgets exceeding $300 million. Furthermore, under her leadership, CSC achieved the prestigious highest maturity rating from the Carnegie Mellon Software Engineering Institute, recognizing her commitment to excellence in software engineering practices.
Education and Achievements
Carol Bothwell is not only a seasoned executive but also an academically accomplished individual. She pursued her MBA with distinction in Management from the New York Institute of Technology, which equipped her with a solid foundation in business principles that guide her strategic decisions. Furthermore, her studies in Linguistics at Georgetown University and her BA in Mathematics, graduating cum laude from Goucher College, contributed to her diverse skill set that blends technical proficiency with an understanding of human language and communication.
Specialties
Carol specializes in several key areas that are critical to the intersection of technology and organizational management. Her expertise lies in business-technology strategy alignment, IT transformation, IT system delivery, and program management. Additionally, she has a robust background in knowledge management and organizational learning, which positions her unique perspective as a thought leader in change management and process improvements, particularly in technology innovations within relief and development spheres.
Community Engagement
Beyond her impressive professional accomplishments, Carol is dedicated to community involvement and advocacy for technology's role in social good. She has served as a Non-Profit Technology Advisor at Bothwell Consulting and was actively involved as a member of the Board of Directors at NetHope, showcasing her commitment to enhancing the technological capabilities of non-profit organizations. Her influence and leadership have made lasting impacts not only within the organizations she has served but also within the broader context of technology in humanitarian and development efforts.
Conclusion
Through her remarkable career, Carol Bothwell has demonstrated an unmatched dedication to integrating technology solutions into organizational strategies that enhance operational efficiencies and better serve clients. As she continues her journey at iMerit, Carol is not only paving the way for innovative technological advancements but also shaping the future of information security in an increasingly complex digital landscape.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.
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